The 2021 XC60 delivers solid performance as a luxury SUV, though some owners have reported typical niggles. The infotainment system can occasionally lag or freeze—especially during startup when it loads slower than expected—but these glitches are usually fixed with a software update.
A few electronic features like the power tailgate or 360-degree camera may act up intermittently, so it’s worth checking for system updates regularly. On the mechanical side, a handful of drivers noticed slight transmission jerkiness at low speeds, likely due to software calibration; dealers can often smooth it out with a quick reprogram.
That said, the City Safety system and other active safety tech work reliably, though extreme weather or dirty sensors might trigger false alerts—just keep the radar and cameras clean. For used models, pay extra attention to the battery health, as neglected maintenance on the 48V mild-hybrid system could affect start-stop functionality.
Most of these are occasional electronic quirks rather than dealbreakers, and Volvo’s service network handles them efficiently. Nothing here should overshadow the driving experience.
