
对于受影响的马来西亚车主而言,这是一项重大进展。石油公司 Caltex 与 Petron 已正式启动善意赔偿程序,向近期因涉及 RON95 汽油受污染事件而导致车辆引擎受损的车主发放赔偿金。
国内贸易及生活成本部(KPDN)部长 Datuk Armizan Mohd Ali 今日在国会下议院(Dewan Rakyat)回应有关调查进展及消费者补救机制的国会提问时,宣布了这一消息。
Caltex 与 Petron 双方均已推出针对性的客户关怀补救计划,旨在向受影响的车主提供直接的经济援助与赔偿。

KPDN 部长 Datuk Armizan 强调,有关赔付款项被归类为 pembayaran ganti rugi secara ihsan(善意赔偿)。在全面调查仍在进行之际,这些款项是在经过技术评估核实后本着善意原则发放,并不代表油企承认负有法律责任或存在过失。
针对仍在进行的技术调查,部长 Armizan 透露,马来西亚化学局(Jabatan Kimia)对全州各地油站抽检的 43 份燃油样本所进行的初步化验分析显示,其中的水分含量极低,均处于合格标准限度之内。
尽管首批化验样本并未出现大范围的燃油配方异常,但 KPDN 及相关单位正持续针对供应链、储油槽以及物流运输链展开深入的法证检验,以精准查明消费者于 10 月所通报的个别车辆抛锚故障事件的真正原因。

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Your go-to source for all things automotive in Malaysia. 🚗 Latest reviews, breaking news, launches & industry trends.
Volvo’s biggest sale of the year is back. Which EVs and SUVs get the biggest savings? 1 minute ago
Fuel contamination claims are finally moving forward!
Caltex & Petron have stepped up with goodwill payouts for damaged engines. 1 minute ago
More tech, better standard specs and a surprising price drop? Nissan just updated the C28 Serena!
But it's in Japan though. 1 minute ago