Chery Malaysia has issued an official statement following the circulation of videos and photos showing a Chery vehicle involved in an accident on the New Klang Valley Expressway (NKVE). The statement addresses speculation surrounding the incident, after images of the damaged vehicle raised concerns among owners and members of the public.
Chery said the damage to the front bumper and the detached wheel were caused by the force of the impact during the collision, and were not the result of component failure or a mechanical defect.

The company added that its team had contacted the owner shortly after the incident to offer the necessary support and assistance.
Chery also urged social media users and the public not to circulate unverified information or make unfounded assumptions, warning that doing so could cause unnecessary alarm among other road users.
The brand stressed that customer safety and well-being remain its top priority. Owners or members of the public who have questions or require further assistance can contact Chery's dedicated hotline on 03-9388 0888.


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