FAQs

Is the Neta X officially available in Malaysia?

Yes, the Neta X officially debuted in Malaysia in July 2024 as the brand's second electric vehicle after the Neta V. It is currently available for purchase through authorized channels managed by Intro Synergy Sdn Bhd.

What are the variants and official prices of the Neta X?

The Neta X is offered in three variants: the 400 Comfort (RM 119,888), 400 Luxury (RM 127,888), and the top-tier 500 Luxury (RM 135,888).

What is the driving range of the Neta X on a single charge?

The 400 series variants offer a range of 323 km (WLTP), while the 500 Luxury variant provides an extended range of up to 410 km (WLTP).

How long does it take to charge the Neta X?

Using DC fast charging, the battery can go from 30% to 80% in approximately 30 minutes. For standard home charging via a 6.6 kW AC wallbox, a full charge takes between 9 to 11 hours depending on the battery size.

Is the Neta X locally assembled (CKD) in Malaysia?

While the initial units were imported (CBU), local assembly (CKD) at the NexV Manufacturing plant in Negeri Sembilan was scheduled to begin in late 2025.

What smart features are included in the interior?

The interior is centered around a large 15.6-inch touchscreen with AI voice control, online navigation, and smartphone connectivity via Apple CarPlay.

Does the Neta X have Advanced Driver Assistance Systems (ADAS)?

Yes, the Luxury variants come equipped with a Level 2 ADAS suite, including Adaptive Cruise Control (ACC), Lane Keep Assist (LKA), and Forward Collision Warning (FCW).

What is the warranty package for the Neta X in Malaysia?

It typically comes with a 5-year/150,000 km general warranty and a separate 8-year/180,000 km warranty specifically for high-voltage EV components like the battery and motor.

Is the Neta X bigger than its competitors like the BYD Atto 3?

Yes, the Neta X is physically larger than the Atto 3, measuring 4,619 mm in length with a longer wheelbase of 2,770 mm, offering more interior cabin room.

Has Neta restructured its operations in Malaysia recently?

In mid-2025, Neta Malaysia shifted to a direct-to-consumer (D2C) sales model while ensuring that all existing service centers remain operational for after-sales and warranty support.