Quality Lays Foundation, GAC Crosses 30 Million User Milestone

July 16, GAC Group's "30 Million User Gratitude Event" was held grandly at GAC Trumpchi Factory. Leaders from Guangdong Province, Guangzhou City, and Panyu District, Fu Bingfeng Executive Vice President and Secretary-General of China Association of Automobile Manufacturers, GAC Group Chairman Feng Xingya, General Manager He Xianqing and leadership team, industry partners, suppliers and dealer representatives, as well as domestic and foreign owners, employees and media representatives, gathered together to witness the historic moment when GAC welcomed its 30 millionth user.

[Attendees witness the historic moment when GAC welcomed its 30 millionth user milestone]

From the first complete vehicle off the line to the delivery of the 30 millionth vehicle, GAC has gone through a 29-year development process. Behind the number 30 million is the choice and trust of millions of users, GAC's determination to persist in quality and safety, the determination to transform towards electrification and intelligence, and also a microcosm of the Chinese automotive industry growing from big to strong, from scale expansion to value leap.

Global Synchronous Intelligent New Energy Matrix Highlights Transformation Process

At the event site, GAC's global multi-production bases were connected synchronously. GAC Honda P7, GAC Toyota bZ7, Qijing GT7, GAC Aion N60, GAC Hyper S600 went off the line sequentially as GAC's 29,999,995th to 29,999,999th vehicles. Finally, the Right-Hand Drive version of GAC Trumpchi M8 PHEV appeared on the scene stage as the 30 millionth complete vehicle. The collective appearance of the full-line new energy off-line vehicle matrix became an intuitive proof of GAC's rapid promotion of electrification and intelligence transformation.

GAC's 30 millionth complete vehicle - Right-Hand Drive version GAC Trumpchi M8 PHEV drove off the production line]

[GAC Intelligent New Energy Matrix appeared on stage]

Subsequently, Feng Xingya handed over the key of the 30 millionth vehicle into the hands of Thai owner Mr. Tony Jaa. This moment fixed not just a number, but the warm witness of "two-way rush" between GAC and global users.

[Feng Xingya (left) hands over new car key to Thai owner Tony Jaa (right)]

 [He Xianqing (leftmost) awarded honorary owners of GAC Group's full brands]

This trust spanning mountains and seas is GAC's confidence to break through in the industry's changes. In the first half of this year, GAC Group's sales reached 773,100 units, a year-on-year increase of 2.35%, among which new energy vehicle sales increased by 68.8% year-on-year; overseas exports broke through 120,000 units, a year-on-year surge of 132%, running a steady rhythm during the industry's deep reshaping period.

Quality as Foundation, Building the Confidence of Millions of Users' Travel

"Quality is the bottom line that GAC will never yield." Feng Xingya stated in the closing speech. In GAC's development, scale growth has always taken quality as the background color. For many years, GAC Group has always adhered to the concept of "Quality First", integrated Honda's Total Quality Management (TQM), Toyota's Lean Production Method (TPS) and Lingnan culture, and constructed a quality management mode centered on "Integration Innovation". All the focal points are to build good cars that users can drive with peace of mind, use with worry-free, and sit comfortably.

[Witnesses of important nodes in GAC's development history tell the story of GAC walking with quality]

["National Outstanding Engineers Team" GAC Powertrain Independent R&D Team tells the story of R&D innovation]

[GAC Styling Design Team tells the story of design innovation]

[GAC Aion Intelligent Eco Factory]

From the R&D end to the manufacturing end, GAC has established a full-chain strict quality control system: every new car before listing must undergo "Five Highs, One Mountain, One Dust" extreme environment tests such as severe cold, high temperature, plateau, high humidity, high corrosion, mountainous area, and sandstorm, completing "Two Winters One Summer" on-site road tests; relying on test tracks and laboratories covering 12 major items of the whole vehicle and 1,500+ verification sub-items, achieving systemized quality validation; GAC Aion Intelligent Eco Factory, as the "Global First New Energy Vehicle Lighthouse Factory", ensures stable mass production quality with a digital intelligent manufacturing system.

[GAC Xingling Safety Guardian System]

At the core safety technology level, the Xingling Safety Guardian System builds four protection dimensions, eight key systems adopt dual redundant design, has protected nearly 2 million users, avoiding 6.28 million potential travel risks; Puck Battery cumulative installations of 1.5 million units, safe driving mileage exceeds 160 billion kilometers; service end also adds protection, GAC takes the lead in the industry to launch an independent brand "Three Liabilities" policy, proactively cover the bottom for battery and intelligent driving assistance problems that users care about, dispel users' concerns about car use. It is this line of safety defense lines and a series of service commitments that support the brand confidence behind GAC's 30 million sales.

User Orientation, Building a Full-cycle Warm Service System

"What users care about, we keep in mind; what users look forward to, we do our best." Feng Xingya stated that this user-centric concept has long been deeply integrated into GAC Group's development genes. For many years, GAC Group has always adhered to the corporate concept of "People Oriented, Trust as Way, Innovation First", among which the core meaning of "People Oriented" is exactly "User Oriented".

[GAC "User Full Open Mic" event site]

On one hand, to face problems directly and listen to users' hearts, GAC regularly holds the "User Full Open Mic" activity, inviting users to "home", face-to-face communication. At the same time, establishing a full-process closed-loop management mechanism, ensuring that every suggestion can be properly handled, common problems optimized for all users at the first time.

In addition, GAC also established a dedicated user insight department, promoting full-process changes from problem discovery to solution, ensuring user demands have response and things have settlement from organizational mechanism.

On the other hand, service network accelerates penetration simultaneously. In the channel end, promoting service network sinking to counties, planning to add 1,000 county-level authorized stores this year; in the response end, launch "Super Butler" service, achieving 5-second response, 2-hour demand settlement, ensuring user demands reach and are handled fast. In the energy replenishment end, building "9 Verticals and 10 Horizontals" energy network, already covering 31 provinces 213 cities nationwide, core urban areas achieving "straight line 1 kilometer must have station", self-operated charging pile quantity exceeds 27,000, among which super charging piles break through 20,000, providing convenient energy replenishment services for new energy vehicle owners.

[GAC Energy "9 Verticals and 10 Horizontals" Energy Network]

The core theme of this gratitude event is to pay sincere feedback and gratitude to the long-term support of 30 million users. At the event site, Feng Xingya announced that from today, GAC officially launched "GAC Group 30 Million Vehicle Off-line · Renewal Gratitude Season", GAC Honda, GAC Toyota, GAC Trumpchi, GAC Aion, GAC Hyper and Qijing Automobile six passenger car brands, will revolve around new purchase, exchange to increase purchase etc. respectively launch characteristic policies, feedback every company's companionship and support.

[GAC Group 30 Million Vehicle Off-line · Renewal Gratitude Season Officially Launched]

Technology Centered, Empowering Real Travel with Frontier Technology

Taking 30 million as a new starting point, GAC will drive innovation, move towards a new journey of electrification and intelligence, and let frontier technology truly transform into users' perceptible peace of mind and convenience.

In the power field, the Xingyuan Power developed by the "National Outstanding Engineers Team", covering Xingyuan Range Extension, Xingyuan Plug-in Hybrid and Xingyuan Super Twin technology, will be equipped with more models mass production. Every product must undergo 100,000 hours test bench and vehicle verification, equivalent mileage exceeds 10 million kilometers, ensuring performance is steady as a rock under all scenarios and all regions.

[GAC Xingyuan Power lets users choose "No Longer Settling"]

In the "Three-electric system" core field, GAC continuously breakthroughs battery ultra-fast charging and low temperature range pain points, not only builds all-solid-state battery pilot production line, but also developed extreme energy consumption technology, among which the mass production Quark E-drive motor's highest efficiency has broken through 99%, reaching the highest level in the industry. In the intelligent network connection level, Xingling architecture is like a "Super Brain" continuously evolving, integrating Intelligent Driving, Cockpit, Powertrain, Chassis, Body and Internet of Vehicles six systems into one, achieving unified scheduling, overall performance leaps 40%; Xinghe Smart Cockpit thenhelps with End-Cloud Collaboration, endowing cars with thinking and empathy abilities, becoming a true intelligent partner. At the same time, GAC deeply cooperates with industry giants Huawei, CATL, Didi, Tencent, Alibaba, jointly building a powerful AI ecosystem. To date, GAC's cumulative R&D investment exceeds 62 billion yuan, global R&D teams exceed 6,800 people. Long-term technology accumulation is reshaping the role of GAC products, making them evolve from simple transportation tools to smart travel carriers, mobile living spaces and green energy terminals. Looking forward, GAC will continue to use user needs as coordinates, persist in quality, drive innovation, expand global map, accelerate transformation into ecosystem technology car companies, move forward hand in hand with a broad group of users, empower each other, jointly rush towards a wiser, greener, and more vast tomorrow.