Honoring the Original Vow with Quality, GAC Unlocks New 30 Million User Milestone

On July 16, the GAC Group 30 Million User Gratitude Gala grandly commenced at the GAC Trumpchi plant. Leaders from Guangdong Province, Guangzhou City, and Panyu District, Fu Bingfeng, Executive Vice President and Secretary-General of the China Association of Automobile Manufacturers, Feng Xingya, Chairman of GAC Group, He Xianqing, General Manager, and other members of the leadership team, joined hands with industry partners, suppliers, dealership representatives, as well as owner representatives, employee representatives, and media representatives from home and abroad, to gather together and witness the momentous milestone of the GAC Group welcoming its 30 millionth user.

[Attendees Witness GAC Welcoming the 30 Million User Milestone Moment]

From the first complete vehicle rolling off the line to the smooth delivery of the 30 millionth unit, GAC has journeyed 29 years of hard struggles. This heavy number of 30 million carries the trust and reliance of tens of millions of users, reflecting GAC's unwavering belief in upholding quality and safety, gathering the firm courage to move towards electrification and intelligence transformation, and even serving as a vivid footnote for the Chinese automotive industry moving from scale growth to value ascent, and from volume expansion to strength leap.  

Global Synchronization Intelligent New Energy Matrix Demonstrates Transformation Process

At the event venue, multiple production bases of GAC distributed globally achieved synchronized linkage. GAC Honda P7, GAC Toyota bZ7, Qijing GT7, GAC AION N60, GAC Hyper S600 sequentially served as the 29,999,995th to 29,999,999th GAC vehicles, completing the rolling-off process one by one. Finally, the Right-Hand Drive GAC Trumpchi M8 PHEV, in the identity of the 30 millionth complete vehicle, shone brightly on the stage. The concentrated presentation of the entire new energy rolling-off vehicle matrix vividly interpreted that GAC is accelerating its electrification and intelligence transformation steps with all its might.

[GAC 30 Millionth Complete Vehicle — Right-Hand Drive GAC Trumpchi M8 PHEV Rolls off Production Line]

[GAC Intelligent New Energy Matrix Shines on Stage]

Immediately afterwards, Feng Xingya solemnly handed the key of the 30 millionth vehicle into the palm of Thai owner Mr. Tony Jaa. What was engraved in this moment was far more than a simple numerical significance, but a warm mark of GAC holding hands with global users and moving towards each other.

[Feng Xingya (Left) Delivers New Car Key to Thai Owner Tony Jaa (Right)]

[He Xianqing (Far Left) Awards Honorary Owners of All GAC Group Brands]

This heavy trust spanning mountains and seas has undoubtedly become the solid confidence for GAC to break through and move forward amidst the industry's changing clouds and winds. In the first half of this year, GAC Group submitted an eye-catching report, with overall sales reaching 773,100 units, achieving a stable growth of 2.35% compared to the same period last year; the new energy vehicle segment was even more rapid, with sales increasing year-on-year by 68.8%; meanwhile, overseas export achievements were remarkable, breaking through the 120,000 unit mark in one fell swoop, with a year-on-year increase as high as 132%. In the critical stage of deep industry reconstruction, GAC firmly stepped on the pace of development.  

Quality as the Foundation, Solidifying the Confidence of Ten Million Users' Travel

"Quality is the core bottom line that GAC upholds steadfastly and never compromises on." Feng Xingya solemnly emphasized in the summary speech. In GAC's growth process, scale expansion has always been based on quality. After years of accumulation, GAC Group has always held "Quality First" as the ultimate standard, deeply integrating Honda's Total Quality Management (TQM), Toyota's Lean Production System (TPS), and the essence of Lingnan culture, crafting a quality control system with "Integration and Innovation" at its core with ingenuity. The ultimate direction of all efforts is to create high-quality vehicles that make users feel at ease while driving, convenient to use, and comfortable to ride in.

[Witnesses of Important Milestones in GAC's Development History Tell the Story of GAC Moving Forward with Quality]

["National Excellent Engineer Team" GAC Powertrain Independent R&D Team Tells the Story of R&D Innovation Journey]

[GAC Styling and Design Team Tells the Story of Design Innovation Journey]

[GAC AION Intelligent Ecological Factory]

In the full-process layout of R&D and manufacturing, GAC carefully built a quality control system covering the entire chain with strict standards: Before every new car is officially launched to the market, it must undergo strict extreme environment tests such as high cold, high temperature, high plateau, high humidity, high corrosion, mountainous areas, sand and dust, etc., the "Five Highs, One Mountain, One Dust", and successfully complete the "Two Winters, One Summer" on-site road test tasks; relying on test grounds and laboratories, comprehensive inspections covering 12 major items and over 1,500 verification sub-items are carried out on the whole vehicle to achieve the goal of systematic quality verification; GAC AION Intelligent Ecological Factory was honored as the "Global First New Energy Vehicle Lighthouse Factory", relying on the digital intelligent manufacturing system to build a solid foundation for the stability of mass production quality.

[GAC Star Spirit Safety Protection System]

In the realm of core safety technology, the Star Spirit Safety Protection System has built four defense barriers, with all eight core systems adopting dual redundant architectures. To date, it has built a safety barrier for nearly 2 million users, successfully resolving 6.28 million potential travel hazards; the installed scale of Mag Battery has exceeded 1.5 million vehicles, with total safe driving mileage crossing the 160 billion kilometer mark; in terms of service guarantee, GAC stands at the forefront of the industry, being the first to launch the "Three Responsibilities" measure for independent brands, proactively taking responsibility and backing up solutions for battery and intelligent driving assistance issues of concern to users, thoroughly eliminating user worries about vehicle use. It is precisely these layered safety barriers and service commitments practiced step by step that have cast the unbreakable brand confidence behind GAC's 30 million sales.  

User-Oriented, Building a Full-Cycle Heartwarming Service System

"What users care about, we keep in mind; what users expect, we carry out to our utmost." Feng Xingya pointed out that this value pursuit centered on users has already been engraved into the development context of GAC Group. For a long time, GAC Group has always adhered to the business philosophy of "People First, Trust is the Way, Innovation First", and the essence of "People First" is precisely to place users first.

[GAC "User Full Open Mic" Event Site]

On the one hand, to accurately focus on problems and deeply listen to user demands, GAC continues to promote the "User Full Open Mic" activity, sincerely inviting users to enter the enterprise to carry out zero-distance face-to-face communication. Meanwhile, a closed-loop management system covering the entire process has been built to ensure that every user suggestion can be efficiently implemented. For common issues, optimization and upgrades facing all users are completed rapidly.

At the same time, GAC has specially established a dedicated User Insight department, fully promoting the whole-chain innovation of problems from precise discovery to efficient resolution. Relying on scientific organizational mechanisms, it effectively ensures that every user demand can receive a timely response, and every matter can be implemented and implemented.

At the same time, the penetration pace of the service network is also accelerating comprehensively. Focusing on channel layout, accelerating the deep expansion of the service network to county levels, planning to add 1,000 county-authorized stores within the year; focusing on service response, heavily launching the "Super Butler" service, achieving the goal of 5-second ultra-fast response and efficient completion of demands within 2 hours, ensuring user demands can reach quickly and be resolved properly. Based on the energy supply system, striving to build a "9 Verticals 10 Horizontals" energy supply network, now covering 31 provinces and 213 cities nationwide, achieving a layout of "there must be a station within a straight 1 kilometer" in core urban areas, the scale of self-operated charging piles exceeds 27,000, among which the number of ultra-fast charging piles exceeds 20,000, creating a convenient and worry-free energy supply experience for new energy vehicle owners.

[GAC Energy "9 Verticals 10 Horizontals" Energy Supply Network]

The core significance of this gratitude event lies in expressing the deepest repayment and gratitude for the strong support of 30 million users for a long time. During the event, Feng Xingya solemnly declared that from this moment on, GAC comprehensively launches the "GAC Group 30 Million Units Off Line · Refresh Gratitude Season" event. GAC Honda, GAC Toyota, GAC Trumpchi, GAC AION, GAC Hyper, and Qijing Auto these six passenger car brands will, for various car buying scenarios such as new purchase, trade-in, and additional purchase, respectively tailor-made characteristic policies, to repay every companionship and support that has never given up with concrete actions.

[GAC Group 30 Million Units Off Line · Refresh Gratitude Season Officially Launched]

Technology Centered on the User, Empowering Real Travel with Frontier Technology

Based on the new coordinate of 30 million, GAC will uphold the concept of innovation leading, fully rushing towards the new track of electrification and intelligence, promote frontier technology to land effectively, and present users with accessible peace-of-mind experiences and convenient enjoyment.

At the frontier of power technology, the Star Source Power built by the "National Excellent Engineer Team", precisely covering Star Source Extended Range, Star Source Plug-in Hybrid, and Star Source Super Dual Engine three core technologies, is about to empower more models to achieve mass production landing. Each product has undergone 100,000 hours of test bench and vehicle strict tests, equivalent driving mileage exceeds 10 million kilometers, guaranteeing that in various scenarios and global regional environments, performance remains rock solid.

[GAC Star Source Power Makes Users Choose "No More Compromises"]

Focusing on the "Three Electric Systems" core track, GAC has always anchored battery ultra-fast charging, low-temperature range and other key problems to break through fully, successfully built a pilot production line for all-solid-state batteries, landed extreme energy consumption innovation results, its mass-produced Quark Electric Drive Motor, maximum efficiency strongly leaps to 99%, firmly staying at the industry's top level.

At the frontier position of intelligent networking, the Super Brain Star Spirit Architecture is constantly iterating and upgrading, successfully connecting Intelligent Driving Assistance, Intelligent Cockpit, Power, Chassis, Body, and Internet of Vehicles these six core systems, achieving the efficient operation of "Single Brain Coordinates the Overall Situation", overall performance leaps 40%; Star River Smart Cockpit achieves deep integration of terminal and cloud, endowing vehicles with the true characteristic of "Good Thinking, Human Communication", transforming into a caring travel partner. GAC will also join hands with Huawei, CATL, DiDi, Tencent, Alibaba and a group of industry leaders to jointly build a stronger AI Intelligent Ecosystem.

As of now, GAC Group's cumulative investment in the field of R&D has exceeded 62 billion yuan, gathering a global R&D elite scale of over 6,800 people. Endless technical deep plowing is helping GAC's products achieve a qualitative leap, gradually upgrading from basic commuting tools to intelligent travel caring partners, mobile smart living spaces, and ecological models of green energy.

Looking at the future journey, GAC will always closely grasp the key guidance of user needs, solidify the quality foundation, rely on technological innovation to gather core kinetic energy, rely on global layout to pave the way forward, fully promote the cross-upgrade to Eco-type Tech GAC, join hands with a broad group of users to advance side by side, empower each other, together moving towards a smarter, greener characteristic, and more vast brand new future.