GAC Group Hosts Gratitude Event for 30 Million Users

July 16, the GAC Group 30 million user gratitude event was held at the GAC Trumpchi factory. Relevant leaders from Guangdong Province, Guangzhou City, and Panyu District, Fu Bingfeng, Executive Vice President and Secretary-General of the China Association of Automobile Manufacturers, Feng Xingya, Chairman of GAC Group; He Xianqing, General Manager; and other leadership team members, industry partners, suppliers, dealer representatives, as well as representatives from overseas and domestic car owners, employees, and media, attended together, jointly witnessing the milestone moment of GAC welcoming its 30 millionth user.

At the event venue, GAC connected multiple global production bases simultaneously. GAC Honda P7, GAC Toyota bZ7, GAC Qijing GT7, GAC Aion N60, and GAC Hyper S600 rolled off the line sequentially as GAC's 29,999,995th to 29,999,999th vehicles respectively. Finally, the right-hand drive GAC Trumpchi M8 PHEV made a brilliant appearance on the stage at the venue as the 30 millionth complete vehicle. The collective appearance of the matrix of new energy vehicles on the production line became the direct proof of GAC fully accelerating its electrification and intelligence transformation.

Subsequently, Feng Xingya handed the key to the 30 millionth vehicle into the hands of Thai owner Mr. Tony Jaa. This moment captures not just a number, but also a warm witness of the mutual commitment between GAC and global users.

This trust spanning mountains and seas is exactly the confidence of GAC breaking through amid industry changes. In the first half of this year, GAC Group sales volume was 773,100 units, a year-on-year increase of 2.35%. Among them, new energy vehicle sales grew 68.8% year-on-year; overseas exports exceeded 120,000 units, a significant year-on-year increase of 132%, maintaining a steady pace during the period of deep industry reshaping.

Quality is the bottom line that GAC will never compromise on. Feng Xingya stated in his concluding speech. In GAC's development, scale growth has always kept quality as the foundation. From the R&D end to the manufacturing end, GAC has established a rigorous full-chain quality control system: Each new car must undergo extreme environment tests before launch, including high cold, high heat, high plateau, high humidity, high corrosion, mountainous areas, and sand dust, etc., known as "Five Highs, One Mountain, One Dust", completing "Two Winters, One Summer" on-site road tests; Utilizing test tracks and laboratories covering 12 major items and over 1,500 validation sub-items of the whole vehicle to achieve systematic quality verification; GAC Aion Intelligent Ecosystem Factory, as the "world's first new energy vehicle lighthouse factory", guarantees stable mass production quality through a digital intelligent manufacturing system.

At the level of core safety technology, the Star Spirit Safety Guardian System constructs four protection dimensions. Eight key systems adopt dual redundancy design, having protected nearly 2 million users and avoided 6.28 million potential travel risks; Cassette Batteries have been installed in 1.5 million vehicles cumulatively, with safe driving mileage exceeding 160 billion kilometers; The service side synchronously strengthens guarantees. GAC pioneered the autonomous brand "Three Responsibilities" policy in the industry, proactively covering issues regarding batteries and intelligent driving assistance that users care about, eliminating user concerns about using the vehicle. It is exactly these lines of safety defense and service commitments that support the brand confidence behind GAC's 30 million sales volume.

"What users care about, we keep in our hearts; what users expect, we go all out for." Feng Xingya stated. This user-centric philosophy has long been deeply integrated into the development genes of GAC Group. For many years, GAC Group has always adhered to the corporate philosophy "People Oriented, Trust as Way, Innovation First". Among them, the core essence of "People Oriented" is precisely putting users first.

On one hand, to face problems directly and listen to users' voices, GAC routinely holds "User Open Mic" activities, inviting users to "home" for face-to-face communication. At the same time, establishing a dedicated user insight department and promoting a full-process transformation from problem discovery to resolution, ensuring from the organizational mechanism that every user request receives a response and every matter finds a solution.

On the other hand, service networks synchronously accelerate penetration. At the channel level, promoting the sinking of service networks into counties, with plans to add 1,000 county-level authorized stores this year; at the response level, launching "Super Butler" service, achieving 5-second response and 2-hour request resolution, guaranteeing direct and fast handling of user requests. At the energy replenishment level, building a "9 Verticals 10 Horizontals" energy network, already covering 31 provinces and 213 cities across the country. Core urban areas achieve "there must be a station within 1 kilometer". Own-brand charging piles number exceeds 27,000, among them ultra-fast charging piles exceed 20,000, providing convenient energy replenishment services for new energy car owners.

The core theme of this gratitude event is to express sincere thanks and feedback for the long-term support of 30 million users. At the event site, Feng Xingya announced that effective immediately, GAC officially launches "GAC Group 30 Million Vehicles Roll-out · Renewal Gratitude Season". GAC Honda, GAC Toyota, GAC Trumpchi, GAC Aion, GAC Hyper, and GAC Qijing six passenger car brands will introduce special policies for new purchase, trade-in, and additional purchase, etc., to return every bit of companionship and support.